FAQ's

How do I contact my Town or Village?

You may find contact information by visiting your Town or Village's website:

Click here for Town of Village info

 

Education Center Questions

Who do I contact to arrange for a tour of the Education Center or a presentation at one of my group's meetings?

If you are interested in these services, please contact Jennifer Sheridan, the Authority's Solid Waste Educator, at (845) 753-2200 ex.634 or email her at jsheridan@rocklandrecycles.com 

 

What if someone in my group has special needs?

The Education Center meets all ADA Regulations. Please call ahead at (845) 753-2200 ex. 634 with any special needs so that we may accommodate you.

Are these tours more suitable for grown-ups or school children?

The tours are suitable for anyone in 2nd grade to adult.


Household Hazardous Waste (HHW) Facility Questions

Do I need an appointment to drop off wastes at the HHW Facility?

No, appointments are not necessary. Simply show up at the facility between 8am-1pm with your wastes on one of the scheduled event days.

How should I dispose of my old computer equipment or other electronics?

When is the next HHW Facility event day? What are the hours?

What materials are accepted at the HHW Facility?

Where is the HHW Facility?

How much does it cost to dispose of wastes at the HHW Facility?

For all HHW info please click here.

 

If you are a resident of Rockland County this service is free. For all other questions, please contact us at (845) 753-2200.


Materials Recovery Facility (MRF) Questions

I missed my recycling day, and would like to take my recyclables to the MRF. May I do this?

The Authority does not have a policy in place for people to drop off materials at the MRF at this time. The Dropoff Facility, which was built for this purpose, is not yet in operation. Therefore, the Authority asks that you wait until the next recyclables pickup in your area, and set out your recyclables as normal.

What materials are processed at the MRF?

Click here for a list of processed materials.

Who do I phone if my recyclables were not picked up, and they were set out correctly?

If your recyclables were not picked up, and you had set them out correctly, please call your Village or Town Hall. If you are in the Village of Spring Valley, Haverstraw or Sloatsburg please call the RCSWMA at (845) 753-2200.

How do I get new recycling bins?

If you need new recycling bins, please phone your Town or Village Hall.


Transfer Station (TS) Questions

What materials are accepted at the Transfer Stations, and what is the cost?

This facility accepts municipal solid waste for consolidation and transport to out-of-county solid waste disposal facilities.  Click here for the cost of disposal.

What is the procedure for disposing of waste at the Transfer Stations?

To dispose of waste at the Transfer Station, please stop first at the Scalehouse. The Scalehouse operators will determine the total weight of your vehicle and waste. They will then direct you where to go to dump your waste. You will then return to the Scalehouse to determine the empty weight of your vehicle, and the total weight of waste dumped. This is the number you will be billed on. Please have a credit card ready for payment as checks or cash are not accepted for payment.

Where are the Transfer Stations and what are their hours?

Click here for addresses to our three the Transfer Stations.

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Cocomposting Facility (Coco) Questions

Can I pick up some of the compost product from the Coco?

No, the compost product is not for sale to residents. This product is sold strictly by contract, and is marketed by WeCare Organics Inc. they can be reached at (845)753-2242.

What kind of wood waste is acceptable at the CoCo?

Click here for an explanation on clean wood waste.

How much does it cost to dispose of clean wood waste at the CoCo?

The price for disposing of clean wood waste at the CoCo is $25/ton, pro-rated.

What is the procedure for disposing of clean wood waste at the CoCo?

To dispose of clean wood waste at the CoCo, please stop first at the Scalehouse. The Scalehouse operators will determine the total weight of your vehicle and waste. They will then direct you where to go to dump your waste. You will then return to the Scalehouse to determine the empty weight of your vehicle, and the total weight of waste dumped. This is the number you will be billed on. Please have a credit card ready for payment, as cash and checks are not accepted.

Will someone unload my vehicle?

No, you are responsible for unloading your woodwaste in the designated area.


Yardwaste Composting Facility Questions

What kinds of yardwaste are acceptable at this facility, and what is the cost?

Click here for acceptable materials and their respective fees.

Where is the Yardwaste Composting Facility?

Click here to see a map, indicating directions to the Yardwaste Composting Facility.

What hours are the hours of operation at the Yardwaste Composting Facility?

Click here for the hours of operation at the Yardwaste Composting Facility.